Current Wildfire Incidents
- When 2-1-1 NorCal is activated for a new wildfire in Shasta County, that incident will be posted here.
Recovery resources are available to help Shasta County residents affected by wildfires. Please view the following categories.
Resources
Primary Resources
- American Red Cross: Provides help with basic needs and assistance throughout the recovery process (including how to file claims for loss and damage reimbursement, and information about rebuilding assistance). Anyone who was displaced from their home due to a fire is encouraged to contact the Red Cross.
Financial Assistance
- United Way of Northern California:
- Wildfire Response: Provides immediate one-time financial relief up to $500 per household that sustained 50% or more of damage. The residence must be primary residence.
- Apply online: norcalunited.co/immediaterelief.
- RV Assistance Program: Provides partial RV rental assistance, up to 6 months.
- Phone: 530-604-3306 (Theresa Azevedo).
- Wildfire Response: Provides immediate one-time financial relief up to $500 per household that sustained 50% or more of damage. The residence must be primary residence.
- Northern Valley Catholic Social Service (NVCSS): Provides gift cards for gas, groceries, and other items.
- Phone: 530-241-3371 (Mon-Fri 8am-5pm).
- Shasta County Owner-occupied Housing Rehabilitation: Provides loans for low-income homeowners in unincorporated areas of Shasta County to help with home repairs.
- Phone: 530-225-5160.
- Nation’s Finest: Serves Veterans in need. Provides help with rent payment and/or deposit, utility deposit, moving costs, and emergency supplies.
- Phone: 530-223-3211 (Mon-Fri, 8am-5pm).
- California Teachers Association (CTA): Provides financial assistance to CTA members who have experienced significant losses due to disasters in California.
- Apply online: www.ctamemberbenefits.org/drf.
Food
- Northern Valley Catholic Social Services: Provides grocery gift cards and other services.
- Phone: 530-241-3371 (Mon-Fri 8am-5pm).
- 2-1-1: Connects to community resources offering food and meals.
- Website: 211norcal.org/shasta/search/food.
Clothing and Household Items
- 2-1-1: Connects to community resources offering clothing and household items.
Property Cleanup
- State Consolidated Debris Removal Program: Provides comprehensive debris removal, hazard tree removal, and environmental cleanup services to property owners at no out-of-pocket cost. To enroll in the program, property owners must submit a Right-of-Entry Permit to their county government. For more information, see Flyer.
- Shasta County Environmental Health:
- Phone: 530-225-5787
- Website: www.co.shasta.ca.us/index/drm/ehd.
- Shasta County Environmental Health:
- County of Shasta: Provides resources for recent wildfires in Shasta County.
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- Website: www.co.shasta.ca.us/ready/wildfire/overview (on shastaready.org)
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Insurance Assistance
- United Policy Holders: Provides a Claim Guidance Library to help you get the insurance protection you paid for.
- California Department of Insurance (DOI) Wildfire Information: Providesgeneral information and guidance about insurance claims. Wildfire Response and Readiness (ca.gov). Phone: 800-927-HELP (4357); TDD: 800-482-4833.
- Due to the Governor’s July 23, 2021 declaration, no admitted or non-admitted insurer shall issue a notice of cancellation or non-renewal due to wildfire risk for one year, starting on July 23, 2021, for any policy of residential property insurance in the Zip Codes listed at:
Legal Assistance
- Legal Services of Northern California: Provides legal assistance to fire survivors facing legal issues related to the fire and who are unable to afford a lawyer. Legal assistance may include issues regarding: impact of fire on job, disaster-related public benefits for families impacted by the fires, landlord issues, working with mortgage lender in the event of a total or partial loss, personal property damage, and other expenses related to the fire.
- Phone: 800-822-9687 (Mon-Thu, 9-11:45am and 1-5pm).
- Alternate (Redding office): 530-241-3565 (Mon, Tue, Wed, Fri 9-11:45am and 1-3pm).
- Website: lsnc.net/office/redding.
- Flyer: LSNC Legal Aid Wildfire Disaster Relief.
- Tenants Together: Provides information about tenant rights after a natural disaster.
- FAQ: actionnetwork.org/user_files/user_files/000/036/134/original/Fires_FAQs_English_Spanish_2018.pdf.
- Website: www.tenantstogether.org.
- Tenant Rights Hotline: 888-495-8020.
Health
- American Red Cross: Offers replacement of medications or Durable Medical Equipment (DME) such as glasses, hearing aids, wheelchairs, canes, etc., lost in a disaster.
- Phone: 800-733-2767 (800-REDCROSS).
- 2-1-1: Connects to community resources offering health-related services.
- Website: 211norcal.org/shasta/search/health.
Mental Health
- SAMHSA Disaster Distress Line: Provides immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster.
- Phone: 800-985-5990 (24/7).
- Crisis Text Line: Provides text support to individuals experiencing any type of crisis.
- Text HOME to 741741. (24/7).
- It typically takes less than 5 minutes for a reply; may take longer during high-traffic times.
- Text HOME to 741741. (24/7).
- Hill Country Health and Wellness: Provides free mental health support.
- Phone: 530-691-4446 (Mon-Fri, 12noon-9pm, Sat-Sun, 11am-9pm).
- Or drop-in: 1401 Gold St., Redding.
- Northern Valley Catholic Social Services: Provides limited assistance for Mental Health – Helps find a new professional counselor/therapist or continuing emotional support.
- Phone: 530-247-3341 (Mon-Fri, 8am-5pm).
Additional Resources and Information
- NorCal Services for Deaf & Hard of Hearing: Provides assistance to wildfire survivors with hearing loss.
- Phone: 530-410-0430
- Email: kmihan@norcalcenter.org
- Vital Records: Provides information about how to replace vital records after a disaster.
- Website: www.usa.gov/replace-vital-documents.
- CodeRED: Public safety agencies encourage all Siskiyou County residents to register their phones with CodeRED to be notified of emergencies, such as evacuations during a wildfire.
- Website: www.shascom911.com.
- CalTrans – State Highway/Route Information: Provides current State Highway/Route information.
- Website: roads.dot.ca.gov.
- Haven Humane Society: Provides evacuation shelter, emergency food, and supplies for pets in need.
- Drop-in for service Monday-Saturday, 8am-5pm, at 7449 Eastside Road, Anderson.
- Phone: 530-241-1653.
- 2-1-1: Connects to a variety of health and human services.
- Website: 211shasta.org
Donations
- United Way of Northern California: Accepting cash donations for wildfire survivors.
Fire-Specific Resources
FAWN FIRE
- Small Business Administration (SBA): Provides low-interest disaster loans to help non-farm businesses of all sizes, private nonprofits, homeowners, and renters recover from declared disasters. SBA can also lend additional funds to help with the cost of improvements to protect, prevent or minimize the same type of disaster damage from occurring in the future. Deadline to file for Physical Damage was January 7, 2022. Deadline to file for Economic Damage is August 8, 2022.
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- Apply online at disasterloanassistance.sba.gov/ela/s/.
- Or call 800-659-2955 (Mon-Fri, 5am-5pm).
- See: Fawn Fire Disaster Declaration Details
DIXIE FIRE
- Plumas Rural Services: Provides Disaster Resource Management Services for those impacted by the Dixie Fire. Offers financial assistance, trauma recovery & education, and resource management services.
- Phone: 530-283-2735.
- Plumas Crisis Intervention & Resource Center: Distributes $250 gift cards to help with emergency expenses. Gift cards are available on a limited basis.
- Phone:530-283-5515.
- CalFire – Online Structure Damage Map: Provides an online map of properties damaged and destroyed by the Dixie Fire within Plumas County. Addresses may be entered into the search bar to find a specific location. The icons on the map indicate the current known status of the structure.
- Website: https://bit.ly/3BQgXEh
- For those without Internet, call 2-1-1 for help with looking up your address on the damage map.
- Dixie Fire Discussion, Support and Resources Group:
- FEMA: Provides information and financial assistance for individuals, families, and small businesses affected by the Dixie Fire. Financial assistance is only available for losses not covered by insurance and that occurred in Tehama and other counties covered by the disaster declaration. The deadline to register has passed.
- Overview of types of support: www.fema.gov/individual-disaster-assistance
- Financial assistance: www.fema.gov/assistance/individual/program
- Small Business Administration (SBA): Provides low-interest disaster loans to help non-farm businesses of all sizes, private nonprofits, homeowners, and renters recover from declared disasters.
- Apply online: disasterloanassistance.sba.gov/ela/s/.
- Phone: 800-659-2955 (Mon-Fri, 5am-5pm).
- California Department of Insurance (DOI) Wildfire Information: Providesgeneral information and guidance about insurance claims.
- Phone: 800-927-HELP (4357).
- Website: Wildfire Resources.
- Due to the Governor’s August 10th, 2021 declaration, no admitted or non-admitted
insurer shall issue a notice of cancellation or non-renewal due to wildfire risk for one
year, starting on August 10th, 2021, for any policy of residential property insurance in the ZIP Codes listed on this page:Mandatory Moratorium on Cancellations and Non-Renewals of Policies of Residential Property Insurance After the Declaration of a State of Emergency
- Due to the Governor’s August 10th, 2021 declaration, no admitted or non-admitted
ZOGG FIRE
- United Way of Northern California – Stable Housing Opportunity Program (SHOP): Provides up to $2,500 financial assistance to Zogg Fire survivors who are at-risk or currently experiencing homelessness and have identified a housing solution and need financial assistance to pursue or secure it.
- Must first apply for case management with Northern Valley Catholic Social Services (above).
- Phone: 530-604-3306 (Theresa Azevedo)
- Email: slater.zoggshop@gmail.com.
CARR FIRE
- NorCal Community Recovery Team (CRT):Long-term recovery group developed to help Shasta County residents impacted by the Carr Fire. Assesses unmet recovery needs in the community that still exist after initial federal assistance and community support have been distributed. Although case manager services ended as of August 4, 2020, one is still encouraged to contact Teri at Salvation Army Redding Corps with any unmet needs.
- Phone: 530-222-2207, x207. Ask for Teri Lewis.
