Please review the following sections to find resources for Fire Survivors of the Salt Fire. More resources will be added to this list as they are connected to 2-1-1.
- If you prefer help from a 2-1-1 contact specialist, call 2-1-1, or 855-211-7822. Or text your zip code to 898-211.
- You can also sign up for automated texts by texting WILDFIRE to 211-211.
At A Glance
- American Red Cross: People who find themselves displaced or evacuated from their homes due to the fire should first contact the Red Cross. The Red Cross can help set up a claim and direct to programs that can help in this time of need. Call 855-755-7711.
- Northern Valley Catholic Social Services: Offering gift cards along with limited assistance with rental deposit (first/last month’s rent) and hotel stays for those in need – on a case-by-case basis. Call 530-247-3341.
- Northern Valley Catholic Social Services: Offering grocery gift cards and other services. NVCSS – Crisis Outreach Program
- Dignity Health Connected Living: Offering drinking water. Call 530-226-3071.
- CalFresh – Affected households will now have until July 30, 2021 to report their CalFresh food loss and request both regular and Emergency Allotment replacement benefits at any of the five Shasta County regional offices. PR_Food_Replacement7.15.21FINAL
- 2-1-1: Connects to community resources offering food and meals. 211norcal.org/shasta/search/food.
Clothing and Household Items
- Goodwill: Providing $100 clothing vouchers for their store to evacuees of the Salt Fire (1643 Hilltop Dr, Redding). You must have documentation from the Red Cross to receive your voucher.
- 2-1-1: Connects to community resources offering clothing and household items. 211norcal.org/shasta/search/clothing-household.
- Haven Humane Society: Providing emergency food and supplies for pets in need. Drop-in for service Monday-Saturday, 8am-5pm, at 7449 Eastside Road, Anderson. 530-241-1653.
- Shasta County Environmental Health: Find information on safety precautions for re-entry after a fire at www.co.shasta.ca.us/index/drm/ehd along with:
• Health and Safety Concerns for Property Cleanup
• Food Safety During Temporary Power Outages for Private Homes
• Handling Swimming Pools Impacted by Smoke and Ash
• What to do during Water Outages or Periods of Low Pressure
• How to Protect Yourself From Ash
• Guidelines for Disposal of Fire‐Generated Waste at West Central Landfill
- United Policy Holders: Provides a Claim Guidance Library to help you get the insurance protection you paid for. www.uphelp.org/resources/claim-help.
- California Department of Insurance (DOI) Wildfire Information: Provides general information and guidance about insurance claims. Wildfire Response and Readiness (ca.gov). Phone: 800-927-HELP (4357); TDD: 800-482-4833.
- Legal Services of Northern California: Provides legal assistance to fire survivors facing legal issues related to the fire and who are unable to afford a lawyer. Legal assistance may include issues regarding: impact of fire on job, disaster-related public benefits for families impacted by the fires, landlord issues, working with mortgage lender in the event of a total or partial loss, personal property damage, and other expenses related to the fire. Call 800-822-9687 Mon-Thu, 9-11:45am and 1-5pm, or their Redding office at 530-241-3565 Mon, Tue, Wed, Fri 9-11:45am and 1-3pm. lsnc.net/office/redding.
- Tenants Together: Provides information about tenant rights after a natural disaster. FAQ: actionnetwork.org/user_files/user_files/000/036/134/original/Fires_FAQs_English_Spanish_2018.pdf. Website: www.tenantstogether.org. Tenant Rights Hotline: 888-495-8020.
- NVCSS – Crisis Outreach Program: NVCSS – Crisis Outreach Program
- Nation’s Finest – Shasta County Wildfire Assistance: Nation’s Finest – Shasta County Wildfire Assistance
- SAMHSA Disaster Distress Line: SAMHSA Disaster Distress Line
- Crisis Text Line: Crisis Texting Service
Additional Resources and Information
- NorCal Services for Deaf & Hard of Hearing: Provides assistance to wildfire survivors with hearing loss. Call 530-410-0430 or email firstname.lastname@example.org.
- Vital Records: Provides information about how to replace vital records after a disaster. www.usa.gov/replace-vital-documents.
- United Way of Northern California: Accepting cash donations for wildfire survivors. For details, go to: www.norcalunitedway.org/wildfire-recovery.