Please review the following sections to find resources for Fire Survivors of the Salt Fire. More resources will be added to this list as they are connected to 2-1-1.
- If you prefer help from a 2-1-1 contact specialist, call 2-1-1, or 855-211-7822. Or text your zip code to 898-211.
- You can also sign up for automated texts by texting WILDFIRE to 211-211.
At A Glance
Primary Resources
- American Red Cross: People who find themselves displaced or evacuated from their homes due to the fire should first contact the Red Cross. The Red Cross can help set up a claim and direct to programs that can help in this time of need. Call 855-755-7711.
- Northern Valley Catholic Social Services: Offering gift cards along with limited assistance with rental deposit (first/last month’s rent) and hotel stays for those in need – on a case-by-case basis. Call 530-247-3341.
- Shasta County Owner-occupied Housing Rehabilitation: Loans for low-income home owners in unincorporated areas of Shasta County to help with home repairs. Call 530-225-5160.
Food
- Northern Valley Catholic Social Services: Offering grocery gift cards and other services. NVCSS – Crisis Outreach Program
- Dignity Health Connected Living: Offering drinking water. Call 530-226-3071.
- 2-1-1: Connects to community resources offering food and meals. 211norcal.org/shasta/search/food.
Clothing and Household Items
- Goodwill: Providing $100 clothing vouchers for their store to evacuees of the Salt Fire (1643 Hilltop Dr, Redding). You must have documentation from the Red Cross to receive your voucher.
- 2-1-1: Connects to community resources offering clothing and household items. https://211norcal.org/shasta/search/clothing-hygiene-household/.
Animal Services
- Haven Humane Society: Provides emergency food and supplies for pets in need. Drop-in for service Monday-Saturday, 8am-5pm, at 7449 Eastside Road, Anderson. 530-241-1653.
Property Cleanup
- State Consolidated Debris Removal Program: Provides comprehensive debris removal, hazard tree removal, and environmental cleanup services to property owners at no out-of-pocket cost. To enroll in the program, property owners must submit a Right-of-Entry Permit to their county government. For more information, see Flyer.
- Shasta County Environmental Health:
- Phone: 530-225-5787
- Website: www.co.shasta.ca.us/index/drm/ehd.
- Shasta County Environmental Health:
Financial Assistance
- United Way of Northern California:
- Wildfire Response: Provides immediate one-time financial relief up to $500 per household that sustained 50% or more of damage. The residence must be primary residence. Apply online at norcalunited.co/immediaterelief.
- RV Assistance Program: Provides partial RV rental assistance, up to 6 months. Contact Theresa Azevedo 530-604-3306.
- Northern Valley Catholic Social Services: Providing gas, groceries and various types of gift cards and other services. NVCSS – Crisis Outreach Program
- Nation’s Finest: Serving Veterans. Nation’s Finest – Veterans’ Services.
- California Teachers Association (CTA): Provides financial assistance to CTA members who have experienced significant losses due to disasters in California. Apply online at www.ctamemberbenefits.org/drf.
Insurance Assistance
- United Policy Holders: Provides a Claim Guidance Library to help you get the insurance protection you paid for. www.uphelp.org/resources/claim-help.
- California Department of Insurance (DOI) Wildfire Information: Provides general information and guidance about insurance claims. Wildfire Response and Readiness (ca.gov). Phone: 800-927-HELP (4357); TDD: 800-482-4833.
Legal Assistance
- Legal Services of Northern California: Provides legal assistance to fire survivors facing legal issues related to the fire and who are unable to afford a lawyer. Legal assistance may include issues regarding: impact of fire on job, disaster-related public benefits for families impacted by the fires, landlord issues, working with mortgage lender in the event of a total or partial loss, personal property damage, and other expenses related to the fire. Call 800-822-9687 Mon-Thu, 9-11:45am and 1-5pm, or their Redding office at 530-241-3565 Mon, Tue, Wed, Fri 9-11:45am and 1-3pm. lsnc.net/office/redding. See flyer: LSNC Legal Aid Wildfire Disaster Relief.
- Tenants Together: Provides information about tenant rights after a natural disaster. FAQ: actionnetwork.org/user_files/user_files/000/036/134/original/Fires_FAQs_English_Spanish_2018.pdf. Website: www.tenantstogether.org. Tenant Rights Hotline: 888-495-8020.
Mental Health
- NVCSS – Crisis Outreach Program: NVCSS – Crisis Outreach Program
- SAMHSA Disaster Distress Line: SAMHSA Disaster Distress Line
- Crisis Text Line: Crisis Texting Service
Additional Resources and Information
- NorCal Services for Deaf & Hard of Hearing: Provides assistance to wildfire survivors with hearing loss. Call 530-410-0430 or email kmihan@norcalcenter.org.
- Vital Records: Provides information about how to replace vital records after a disaster. www.usa.gov/replace-vital-documents.
Donations
- United Way of Northern California: Accepting cash donations for wildfire survivors. For details, go to: www.norcalunitedway.org/wildfire-recovery.
For general fire information about the Salt Fire incident, go to: 211norcal.org/saltfire.
