Please review the following sections to find resources for Fire Survivors of the Lava Fire. More resources will be added to this list as they are connected to 2-1-1.
- If you prefer help from a 2-1-1 contact specialist, call 2-1-1, or 844-987-0590.
At A Glance
Primary Resources
- American Red Cross: Provides help with basic needs and assistance throughout the recovery process (including how to file claims for loss and damage reimbursement, and information about rebuilding assistance). Anyone who was displaced from their home due to a fire is encouraged to contact the Red Cross. Call 800-733-2767 (800-REDCROSS).
- Siskiyou County Office of Emergency Services: For questions or information regarding the status of your property or for recovery assistance, call 530-841-2155.
Food
- 2-1-1: Connects to community resources offering food and meals. 211norcal.org/siskiyou/search/food.
Clothing and Household Items
- 2-1-1: Connects to community resources offering clothing and household items. 211norcal.org/siskiyou/search/clothing-household.
Property Cleanup
- State Consolidated Debris Removal Program: Provides comprehensive debris removal, hazard tree removal, and environmental cleanup services to property owners at no out-of-pocket cost. To enroll in the program, property owners must submit a Right-of-Entry Permit to their county government. For more information, see Flyer.
- Siskiyou County Environmental Health: www.co.siskiyou.ca.us/environmentalhealth
- Frequently asked questions: wildfirerecovery.caloes.ca.gov/general-info/debris-removal-2
Financial Assistance
- Small Business Administration (SBA): Provides low-interest disaster loans to help non-farm businesses of all sizes, private nonprofits, homeowners and renters recover from declared disasters. Apply online at disasterloanassistance.sba.gov/ela/s/. Or call 800-659-2955 (Mon-Fri, 5am-5pm).
- United Way of Northern California:
- Wildfire Response: Provides immediate one-time financial relief up to $500 per household that sustained 50% or more of damage. The residence must be primary residence. Apply online at norcalunited.co/immediaterelief.
- RV Assistance Program: Provides partial RV rental assistance, up to 6 months. Contact Theresa Azevedo 530-604-3306.
- Northern Valley Catholic Social Service (NVCSS): Provides a variety of services for fire survivors. Call 530-241-3371 for services such as:
- Gift cards for gas, groceries, and other items
- Limited assistance with rental deposit and first/last month’s rent
- Limited hotel assistance – Length of stay to be on a case-by-case basis
- Limited assistance for Mental Health – Helps find a new professional counselor/therapist or continuing emotional support.
- Resource referrals.
- Nation’s Finest: Serving Veterans. Nation’s Finest – Veterans’ Services.
- California Teachers Association (CTA): Provides financial assistance to CTA members who have experienced significant losses due to disasters in California. Apply online at www.ctamemberbenefits.org/drf.
Insurance Assistance
- United Policy Holders: www.uphelp.org/resources/claim-help. Provides a Claim Guidance Library to help you get the insurance protection you paid for.
- California Department of Insurance (DOI) Wildfire Information: Wildfire Response and Readiness (ca.gov). Provides general information and guidance about insurance claims. Phone: 800-927-HELP (4357); TDD: 800-482-4833.
Legal Assistance
- Legal Services of Northern California: Provides legal assistance to fire survivors facing legal issues related to the fire and who are unable to afford a lawyer. Legal assistance may include issues regarding: impact of fire on job, disaster-related public benefits for families impacted by the fires, landlord issues, working with mortgage lender in the event of a total or partial loss, personal property damage, and other expenses related to the fire. Call 800-822-9687 Mon-Thu, 9-11:45am and 1-5pm, or their Redding office at 530-241-3565 Mon, Tue, Wed, Fri 9-11:45am and 1-3pm. lsnc.net/office/redding. See flyer: LSNC Legal Aid Wildfire Disaster Relief.
- Tenants Together: Provides information about tenant rights after a natural disaster. FAQ: actionnetwork.org/user_files/user_files/000/036/134/original/Fires_FAQs_English_Spanish_2018.pdf. Website: www.tenantstogether.org. Tenant Rights Hotline: 888-495-8020.
Mental Health
- Siskiyou County Behavioral Health: Providing Crisis Assistance with a 24/7 crisis line available to assist you during this difficult time. Please call 1-800-842-8979. Walk-in services are also available at these locations, Monday through Friday, 8am-5pm: Siskiyou County Behavioral Health – North County, 2060 Campus Drive, Yreka. Siskiyou County Behavioral Health – South County, 1107 Ream Avenue, Mount Shasta.
- Crisis Text Line: Crisis Texting Service
Additional Resources and Information
- How to replace lost or destroyed vital records after a disaster: www.usa.gov/replace-vital-documents
Donations
- United Way of Northern California: Accepting cash donations for wildfire survivors. For details, go to: www.norcalunitedway.org/wildfire-recovery.
For general fire information about the Lava Fire incident, please see: inciweb.nwcg.gov/incident/7581
