Please review the following sections to find resources for Fire Survivors of the Dixie Fire who are from or in Tehama or Shasta County. More resources will be added to this list as they are connected to 2-1-1.
For those from or in Plumas County, please see: www.plumascounty.us/2871/Resources-and-Assistance.
For those from or in Butte or other surrounding counties please see: helpcentral.org. Or call 1-866-916-3566.
- If you prefer help from a 2-1-1 contact specialist:
- Tehama County: Call 2-1-1 or 866-963-8182 (from outside Tehama County). Or text your zip code to 898-211.
- Shasta County: Call 2-1-1 or 855-211-7822 (from outside Shasta County). Or text your zip code to 898-211.
At A Glance
Primary Resources
- Plumas Rural Services: Provides Disaster Resource Management Services for those impacted by the Dixie Fire. Offers financial assistance, trauma recovery & education, and resource management services. Phone: 530-283-2735.
- CalFire – Online Structure Damage Map: Provides an online map of properties damaged and destroyed by the Dixie Fire within Plumas County. Addresses may be entered into the search bar to find a specific location. The icons on the map indicate the current known status of the structure.
- Website: https://bit.ly/3BQgXEh
- For those without Internet, call 2-1-1 for help with looking up your address on the damage map.
- FEMA: Provides information and financial assistance for individuals, families and small businesses affected by the Dixie Fire. Financial assistance is only available for losses not covered by insurance and that occurred in Tehama and other counties covered by the disaster declaration. One must have registered by October 25, 2021. For information on the FEMA process please visit:
- Overview of types of support: www.fema.gov/individual-disaster-assistance
- Financial assistance: www.fema.gov/assistance/individual/program
- American Red Cross: Provides help with basic needs and assistance throughout the recovery process (including how to file claims for loss and damage reimbursement, and information about rebuilding assistance). Anyone who was displaced from their home due to a fire is encouraged to contact the Red Cross. Phone: 800-733-2767 (800-REDCROSS).
Food
- 2-1-1: Connects to community resources offering food and meals.
- Tehama: 211norcal.org/tehama/search/food
- Shasta: 211norcal.org/shasta/search/food.
Clothing and Household Items
- 2-1-1: Connects to community resources offering clothing and household items.
Returning Home
- CAL FIRE: Provides tips for returning to property safely.
- PG&E – Return Home and Rebuild pamphlet:
Property Cleanup
- State Consolidated Debris Removal Program: Provides comprehensive debris removal, hazard tree removal, and environmental cleanup services to property owners at no out-of-pocket cost. To enroll in the program, property owners must submit a Right-of-Entry Permit to their county government. For more information, see Flyer.
- Tehama County Environmental Health:
- Phone: 530-527-8020
- Website: www.co.tehama.ca.us/government/departments/environmental-health
- Shasta County Environmental Health:
- Phone: 530-225-5787
- Website: www.co.shasta.ca.us/index/drm/ehd.
- Tehama County Environmental Health:
Financial Assistance
- United Way of Northern California:
- Wildfire Response: Provides immediate one-time financial relief up to $500 per household that sustained 50% or more of damage. The residence must be primary residence. Apply online at norcalunited.co/immediaterelief.
- RV Assistance Program: Provides partial RV rental assistance, up to 6 months. Contact Theresa Azevedo 530-604-3306.
- Plumas Crisis Intervention & Resource Center: Distributing gift cards while supplies last. Complete an intake and receive a $250 gift card to help with emergency expenses. Phone: 530-283-5515.
- California Teachers Association (CTA): Provides financial assistance to CTA members who have experienced significant losses due to disasters in California. Apply online at www.ctamemberbenefits.org/drf.
- Small Business Administration (SBA): Provides low-interest disaster loans to help non-farm businesses of all sizes, private nonprofits, homeowners and renters recover from declared disasters. Apply online at disasterloanassistance.sba.gov/ela/s/. Or call 800-659-2955 (Mon-Fri, 5am-5pm).
- Northern Valley Catholic Social Services: Provides gas, groceries and various types of gift cards and other services. NVCSS – Crisis Outreach Program.
- Nation’s Finest: Serving Veterans. Nation’s Finest – Veterans’ Services.
- USDA – Disaster Assistance Programs: Offers a variety of programs to help farmers, ranchers, communities, and businesses that have been hard hit by natural disaster events. www.fsa.usda.gov/programs-and-services/disaster-assistance-program/index.
Insurance Assistance
- United Policy Holders: Provides a Claim Guidance Library to help you get the insurance protection you paid for. www.uphelp.org/resources/claim-help.
- California Department of Insurance (DOI) Wildfire Information: Provides general information and guidance about insurance claims. Phone: 800-927-HELP (4357); TDD: 800-482-4833. Website: Wildfire Resources.
- Due to the Governor’s July 23, 2021 declaration, no admitted or non-admitted
insurer shall issue a notice of cancellation or non-renewal due to wildfire risk for one
year, starting on July 23, 2021, for any policy of residential property insurance in the
ZIP Codes listed on this page: Mandatory Moratorium on Cancellations and Non-Renewals of Policies of Residential Property Insurance After the Declaration of a State of Emergency
- Due to the Governor’s July 23, 2021 declaration, no admitted or non-admitted
Legal Assistance
- Legal Services of Northern California: Provides legal assistance to fire survivors facing legal issues related to the fire and who are unable to afford a lawyer. Legal assistance may include issues regarding: impact of fire on job, disaster-related public benefits for families impacted by the fires, landlord issues, working with mortgage lender in the event of a total or partial loss, personal property damage, and other expenses related to the fire. Call 800-822-9687 Mon-Thu, 9-11:45am and 1-5pm, or their Redding office at 530-241-3565 Mon, Tue, Wed, Fri 9-11:45am and 1-3pm. lsnc.net/office/redding. See flyer: LSNC Legal Aid Wildfire Disaster Relief.
- Tenants Together: Provides information about tenant rights after a natural disaster. FAQ: actionnetwork.org/user_files/user_files/000/036/134/original/Fires_FAQs_English_Spanish_2018.pdf. Website: www.tenantstogether.org. Tenant Rights Hotline: 888-495-8020.
Mental Health
- Plumas Crisis Intervention & Resource Center: Provides peer support & grief counseling along with access to services for mental health and wellbeing. Phone: 530-283-5515.
- SAMHSA Disaster Distress Line: SAMHSA Disaster Distress Line
- Crisis Text Line: Crisis Texting Service
Additional Resources and Information
- CalTrans – State Highway/Route Information: Provides current State Highway/Route information. roads.dot.ca.gov.
- NorCal Services for Deaf & Hard of Hearing: Provides assistance to wildfire survivors with hearing loss. Call 530-410-0430 or email kmihan@norcalcenter.org.
- Dixie Fire Discussion, Support and Resources Group: www.facebook.com/groups/257972839289369/?ref=share
- Vital Records: Provides information about how to replace vital records after a disaster. www.usa.gov/replace-vital-documents.
Donations
- United Way of Northern California: Accepting cash donations for wildfire survivors. For details, go to: www.norcalunitedway.org/wildfire-recovery.
For general fire information about the Dixie Fire incident, go to: www.211disasterupdate.com/dixie-fire
