Lindsay Gordon, Connecting Point Manager
Lindsay Gordon has been with Connecting Point for 6 years, starting as the 2-1-1 Contact Center Manager, and is now in the role of 2-1-1 Program Manager. Lindsay has been instrumental in the growth of 2-1-1, from serving Nevada county as the 2-1-1 provider to taking on 2-1-1 service in Placer County in 2020.
Ulysses Palencia, Program Manager
Originally from Southern California, Ulysses moved north seven years ago to embrace a quieter lifestyle away from the big city. He joined Connecting Point’s 211 Contact Center as a call agent, steadily advancing to Contact Center Supervisor and now Program Manager. Ulysses is passionate about serving underserved communities, with a focus on helping people access information and resources equitably. A proud father of two young children, he has never regretted trading skyscrapers for pine trees since the day he made the move.