Resource Categories
- Primary Resources
- Fire-Specific Resources
- Financial Assistance
- Returning Home
- Property Cleanup
- Insurance Assistance
- Legal Assistance
- Medical Assistance
- Mental Health
- Additional Resources
- Business Owner Assistance
- Donations
Primary Resources
- American Red Cross: Provides help with basic needs and assistance throughout the recovery process. Supports with filing claims for loss and damage reimbursement, and information about rebuilding assistance. Anyone who was displaced from their home due to a fire is encouraged to contact the Red Cross. Serves all regardless of immigration status.
- Phone: 800-733-2767 (800-REDCROSS).
Fire-Specific Resources
- PARK FIRE
- CalAssist Mortgage Fund: Offers mortgage payments for displaced families whose homes were destroyed or left uninhabitable by the Park Fire. Available until limited funds run out.
- Documents required: For the impacted property, gather mortgage statement, bank statements, utility bill, valid homeowner insurance or FEMA claim (if homeowner has one), and proof of income (i.e. paystubs, tax returns, or unemployment documents).
- Apply online: www.calassistmortgagefund.org
- Call for application assistance or for more information: 800-501-0019, M-F from 8am-5pm
- Email: info@CalAssistMortgageFund.org
- CalAssist Mortgage Fund: Offers mortgage payments for displaced families whose homes were destroyed or left uninhabitable by the Park Fire. Available until limited funds run out.
- DIXIE FIRE
- Dixie Fire Long Term Recovery Group: Connects those affected by the fire to case management services in Plumas County. Refers to advocacy, information and referral, crisis intervention services, and recovery services.
- Phone: 703-220-9997
- Email: patrick@dixiefire.org
- Dixie Fire Long Term Recovery Group: Connects those affected by the fire to case management services in Plumas County. Refers to advocacy, information and referral, crisis intervention services, and recovery services.
Financial Assistance
- Northern Valley Catholic Social Service (NVCSS): Provides gift cards for gas, groceries, and other items. Limited hotel assistance may be available. Offers emotional support and referrals.
- Mon-Fri 8am-5pm
- Phone: 530-241-3371
- Nation’s Finest: Serves Veterans in need. Provides help with rent payment and/or deposit, utility deposit, moving costs, and emergency supplies.
- Mon-Fri, 8am-5pm
- Phone: 530-223-3211
- Butte College Small Business Development Center: Provides help for small business owners with applying for loans and grants in the event of a disaster.
- Mon-Fri, 8am-5pm
- Phone: 530-895-9017
- USDA – Disaster Assistance Programs: Offers a variety of programs to help farmers, ranchers, communities, and businesses that have been hard hit by natural disaster events.
- Richard Devylder Disaster Relief Fund: Provides funds to help people with disabilities replace assistive technology (AT) or durable medical equipment (DME) lost or left behind in a wildfire or other disaster in California.
- FreedomTech Loan: Provides low-interest loans to purchase needed Assistive Technology (AT). Financial loans range from $500 to $15,000. AT might include hearing aids, computers and equipment, adaptive driving equipment, home modification equipment, and more.
- California Teachers Association (CTA): Provides financial assistance to CTA members who have experienced significant losses due to disasters in California.
Returning Home
- CAL FIRE: Provides tips for returning to property safely.
- PG&E – Return Home and Rebuild
Property Cleanup
- Tehama County Environmental Health
- Phone: 530-527-8020
- RCD (Resource Conservation District) of Tehama County
- TinderSmart Tehama – Wildfire Defensible Space Assistance
- Phone: 530-727-1280
Insurance Assistance
- United Policy Holders: Provides a Claim Guidance Library to help you get the insurance protection you paid for.
- California Department of Insurance (DOI) Wildfire Information: Provides general information and guidance about insurance claims.
- Phone: 800-927-HELP (4357).
- Phone: 800-927-HELP (4357).
Legal Assistance
- Legal Services of Northern California: Provides legal assistance to fire survivors facing legal issues related to the fire and who are unable to afford a lawyer. Legal assistance may include issues regarding: impact of fire on job, disaster-related public benefits for families impacted by the fires, landlord issues, working with mortgage lender in the event of a total or partial loss, personal property damage, and other expenses related to the fire.
- Mon-Thu, 9-11:45am and 1-5pm
- Phone: 800-822-9687
- Redding office
- Mon, Tue, Wed, Fri 9-11:45am and 1-3pm
- Phone: 530-241-3565
- Mon-Thu, 9-11:45am and 1-5pm
- Tenants Together: Provides information about tenant rights after a natural disaster.
- Tenant Rights Hotline: 888-495-8020.
Medical Assistance
- If your medicine, medical supplies, or equipment were lost or damaged in the wildfires, please call your pharmacy or medical supply provider. Let them know you need an early refill or replacement due to the wildfires.
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- If your pharmacy is closed due to a wildfire, you can call the Medi-Cal Rx Call Center at (800) 977-2273, 24 hours a day, 7 days a week for help with pharmacy services. TTY users can call 711, Monday – Friday, 8 a.m. to 5 p.m.
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- American Red Cross: Offers replacement of medications or Durable Medical Equipment (DME) such as glasses, hearing aids, wheelchairs, canes, etc., lost in a disaster.
- Phone: 800-733-2767 (800-REDCROSS).
Mental Health
- SAMHSA Disaster Distress Line: Provides immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster.
- Phone: 800-985-5990 (24/7).
- Crisis Text Line: Provides text support to individuals experiencing any type of crisis.
- Text HOME to 741741. (24/7).
- It typically takes less than 5 minutes for a reply; may take longer during high-traffic times.
- Text HOME to 741741. (24/7).
- Northern Valley Catholic Social Services: Provides limited assistance for Mental Health – Helps find a new professional counselor/therapist or continuing emotional support.
- Mon-Fri, 8am-5pm
- Phone: 530-247-3341
- NorCal Trauma Recovery Network (NorCal TRN)
- Can provide up to 5 pro-bono hours of EMDR (Eye Movement Desensitization Reprocessing) trauma therapy early intervention services to fire survivors (in-person or telehealth), both adults and children.
- https://norcal-emdr-trn.weebly.com/
- Please click the link above or contact norcaltrn@gmail.com
- Can provide up to 5 pro-bono hours of EMDR (Eye Movement Desensitization Reprocessing) trauma therapy early intervention services to fire survivors (in-person or telehealth), both adults and children.
Additional Resources and Information
- NorCal Services for Deaf & Hard of Hearing: Provides assistance to wildfire survivors with hearing loss.
- Phone: 530-410-0430.
- Email: kmihan@norcalcenter.org.
- Replace Vital Records.
- State of California Guide to Disaster Assistance Services: Provides both disaster and non-disaster related information regarding federal, state, and local assistance services available in California. Although some of the resources are restricted to individuals or households with eligible
immigration status, there are many services available to all Californians impacted by disasters.
Business Owner Assistance
- Door Dash Grant
- This fund is providing $10,000 relief grants to eligible local restaurants affected by state- or federally-declared natural disasters, including the Park Fire. The grants can be used to cover operating costs like rent or mortgage repayments, food and beverage inventory, utilities, supplies and materials, and supplier costs.
- CAL-OES: Flexible Assistance for Survivors Pilot (Financial support)
- To apply for this assistance, you will need to make a log in. The link below will guide you to the Grants Central System (GCS) Opportunity Portal where you may search “Flexible Assistance for Survivors” under Opportunity Name for more information on this competitive funding opportunity (CFO).
- Small Business Assistance (SBA) Disaster Loans:
- To apply:
- Visit website www.sba.gov
- Call (800)-659-2955
- Drop-in to Disaster Loan Outreach Center at Tehama County Transportation Commission, 1509 Schwab Street, Red Bluff
- Mondays – Fridays from 8am-5pm
- Closed on Monday, Nov.11, for Veterans Day
- Email for more information – disastercustomerservice@sba.gov.
- To apply:
Donations
- United Way of Northern California: Accepting cash donations for wildfire survivors.
- North Valley Community Foundation: Wildfire Relief and Recovery Fund-click here
- The Salvation Army – Redding: For any questions, please contact their office at 530-222-2207.