COVID-19 Information - Shasta County

Please note: We at 2-1-1 NorCal are working to share information as we are updated from our colleagues and agency representatives at the county, state and/or federal level. You may also receive updates to information by texting “COVID-19” or “Coronavirus” to 211-211: Text Coronavirus Graphic.

County COVID-19 Information

Shasta County Public Health: www.ShastaReady.org
- - Facebook: www.facebook.com/shastahhsa
  - Free Spanish- and English-language WhatsApp Chatbot Tools – provides accurate information on COVID-19 and vaccines. Prioritizes communicating with Californians and combating misinformation.
    - Can be accessed by scanning a QR code at the bottom of their website English WhatsApp chatbot tools or texting “hola” to 833-422-1090.
    - People without internet access can call the COVID-19 hotline at 833-422-4255 (833-4CA-4ALL), which has support in multiple languages.
  - Help stop the spread of COVID-19 by getting vaccinated, wearing a mask indoors, keeping a 6-foot distance from others who don’t live with you, avoiding crowds, washing your hands for at least 20 seconds and using hand sanitizer frequently, avoiding close contact with people who are sick, covering your cough or sneeze with a tissue, and staying home when you’re sick.

Exposures (Quarantine & Isolation Instructions):
- - www.shastacounty.gov/ready/page/quarantine-isolation-instructions
Face Coverings:
- - Find the latest guidance at: covid19.ca.gov/masks-and-ppe.
  - On September 20, 2022, the CDPH updated its masking guidance. The recommendations take effect on September 23. Guidance is based on the COVID-19 Community Levels in each county. Certain risk tolerance should be taken into consideration. For more information, visit CDPH.CA.gov.
    - Shasta County’s Community Level is located on the COVID-19 Dashboard. The CDPH recommends that everyone consider wearing a mask indoors. Vulnerable people are recommended to wear a mask in crowded indoor public places. Ensure your mask provides the best fit and filtration (respirators like N95s, KN95s and KN94s are best).
Contact Tracing:
- - When someone tests positive for COVID-19, notifying their close contacts can help stop the spread. If you get a text from 233-93, it is safe to click on the text link to complete a case investigation or contact tracing survey. Learn more at What is Contact Tracing?
Testing:
- - Anyone can be tested for COVID-19. Use one of these options:
    - - Contact your primary care physician
      - Go to www.shastacounty.gov/ready/page/get-tested to find the best option for you. Make an appointment online or call 530-225-5591.
      - Test to Treat Site: You can get tested and treated for COVID-19 with one stop at the state’s Test to Treat site at 2420 Breslauer Way. If you test positive and treatments are appropriate, you receive a prescription from a health care provider and have the prescription filled all at one location. Schedule an appointment online. The site is open Mon-Fri, 9am-5pm.
      - At-Home COVID-19 Test Kit: www.cms.gov/how-to-get-your-at-home-OTC-COVID-19-test-for-free
  - National COVID-19 Testing Overview: www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/testing.html
Vaccinations:
- - County Public Health Website:
    - ShastaReady.org (select “COVID-19 Information”): Website provides information about vaccine clinics, how to sign up, and answers to frequently asked questions.
      - Eligibility:
        
        Anyone 6 months or older is eligible for the COVID-19 vaccine.
        
        Immigration or insurance status does not matter. No one will ask about immigration status when one gets vaccinated.
      - Booster shots:
        
        Use the CDC Booster Tool to find out when to get a booster.
        
        Children 6 months through 5 years of age who have received two doses of the monovalent (primary series) Pfizer or Moderna COVID-19 vaccines should get an updated dose at least 2 months after their second dose. For immunocompromised children, parents should consult with their child’s healthcare provider.
        
        4/11/23 Press Release: Press Release Bivalent Boosters 4.11.23
  - Appointments: Anyone who meets the eligibility requirements to receive the COVID-19 Vaccine may request an appointment at a clinic of your choice at ShastaReady.org (scroll down to list of “Local Providers”). Or sign up at “My Turn” at the link above (or at myturn.ca.gov). If you would like assistance with signing up, please call one of these options:
    - 2-1-1 (24/7)
    - Shasta County HHSA COVID-19 Vaccination Helpline at 530-245-7890 (Mon-Fri, 9am-5pm)
    - California COVID-19 Hotline at 833-422-4255 (Mon-Fri, 8am-8pm, Saturday-Sunday, 8am-5pm).
  - Mobile vaccinations: Provides Covid-19 vaccinations for homebound individuals. Individuals, or their caretakers, can self-refer by going to myturn.ca.gov and clicking on “Need an in-home visit or transportation?” or by calling the MyTurn hotline at 833-422-4255.
    - Please see full Press Release: PR_MobileVaccinationFINAL (002)
  - Alternative vaccine sites: Additional vaccination sites at local pharmacies are available through this Center for Disease Control (CDC) site: VaccineFinder.org.
  - Digital COVID-19 Vaccine Record (DCVR): A tool is available for Californians who received a COVID-19 vaccination and wish to access their record from the state’s immunization registry systems. Go to: myvaccinerecord.cdph.ca.gov. For questions or assistance with accessing your DCVR, call the California COVID-19 Hotline at 833-422-4255 (Mon-Fri, 8am-8pm, Saturday-Sunday, 8am-5pm).
Medications & Treatments:
- - Provides information on where to find treatments, prevention, priority groups for treatment and pharmacy locations for prescribed oral medicines to treat mild to moderate COVID-19 cases. Visit website: www.shastacounty.gov/ready/page/medications-treatments.
  - FREE Virtual Covid-19 Visit for COVID-19 Medication: Offers FREE telehealth services to California residents (ages 12 and up) to help connect to COVID-19 medication. To connect to a healthcare provider to be evaluated for treatment, Contact Sesame Care at 888-897-1244 or visit sesamecare.com/covidca.
State Updates:
- - General information and updates: covid19.ca.gov
  - Vaccines: Get the Facts on Vaccines
  - State Dashboard: covid19.ca.gov/state-dashboard/#location-shasta
  - SMARTER Plan: Aims to guide California’s strategic approach to managing COVID-19 while moving the state’s recovery forward.

Latest News:

Shasta County Public Health provides news and information on their website and social media, and will continue to keep the public updated with other important news. Visit www.shastacounty.gov/ready/page/current-news.

Business Guidelines & Resources:

Latest guidance for businesses:
- - County: www.shastacounty.gov/ready/page/business-resources
    - Workplace Outbreak Reporting Form: spot.cdph.ca.gov
  - State:
    - Resources for Employers & Workers: www.labor.ca.gov/coronavirus2019
    - Current Safety Measures: covid19.ca.gov/safely-reopening
    - Safety in the Workplace: covid19.ca.gov/workers-and-businesses
    - Workplace Rights, Responsibilities, & Resources: saferatwork.covid19.ca.gov
    - Educational Materials: CDPH Occupational Health Branch COVID-19 & the Workplace – Tools for Workers page
      - COVID-19 & the Workplace
      - Long COVID & Workers
Local resources for businesses:
- - Shasta-Cascade Small Business Development Center: www.sbdcsc.org/covid-19

Resources and Guidance:

(Please visit 211shasta.org for additional resources not listed here, or call 2-1-1.)

Food:

2-1-1 Shasta: Lists food pantries, grocery ordering/delivery, and other food programs at 211norcal.org/shasta/search/food.

Financial concerns:

Direct Economic Impact Payments: www.irs.gov/coronavirus/get-my-payment
Golden State Stimulus: www.ftb.ca.gov/about-ftb/newsroom/golden-state-stimulus/index.html
Financial Assistance for Funeral Costs: www.fema.gov/disasters/coronavirus/economic/funeral-assistance
IRS Free File: Prepare and file your federal income tax online for free at www.irs.gov/filing/free-file-do-your-federal-taxes-for-free. Free tax preparation assistance is listed on 211 HERE.
Disability & Paid Family Leave: edd.ca.gov/Benefit_Programs_Online.htm
Legal Services of Northern California: Providing information about loss of income, rent, public benefits.
- - Website: www.lsnc.net/coronavirus-covid-19. Flyer: LSNC Shasta COVID-19 flyer
Fraud: Be aware that criminals are attempting to exploit COVID-19 worldwide through a variety of scams.
- - Department of Justice: Provides information, including how to report, go to www.justice.gov/coronavirus.
Grocery Worker’s Relief Fund: www.unitedway.org/groceryrelief.
2-1-1 Shasta: Lists resources for Finances. Go to 211shasta.org and scroll down to categories.

Housing:

Mortgage Relief Program: Open to all eligible Californians who are currently experiencing pandemic-related hardships and have fallen behind on their housing payments. Complete the application questionnaire to begin the application process. If you need assistance with your application or have questions about your eligibility, please contact your mortgage servicer or a HUD-certified housing counselor at 800-569-4287. For application questions call 888-840-2594.
Homeowners and Renters: The state is no longer accepting applications for COVID-19 rent and utility bill relief.
- Check the status of your submitted application HERE. To request additional support with your application or appeal, call the CA COVID-19 Rent Relief call Center at 833-430-2122.
- Contact 2-1-1 or browse our website if you are in need of services.
2-1-1 Shasta: Lists Housing resources. Go to 211shasta.org and scroll down to categories.

Health concerns:

Shasta County HHSA – Frequently Asked Questions (FAQ’s): shastaready.org
Shasta County HHSA – Basic Home Care (when you are sick): Basic Home Care Handout
Centers for Disease Control and Prevention:
- - What to do if you are sick: www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/steps-when-sick.html
  - Caring for someone who is sick: www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/care-for-someone.html
  - CDC – Symptom checker available online: www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/index.html
UC Davis – when symptoms don’t go away: health.ucdavis.edu/coronavirus/covid-19-information/covid-19-long-haulers.html
2-1-1 Shasta: Lists Health Care resources. Go to 211shasta.org and scroll down to categories.

Mental Health support:

Mind-Body Skills Groups: Feeling overwhelmed by the pandemic? Experiencing grief from the loss of a loved one or job? Get tools to cope with stress and process trauma by joining an online mind-body skills group. It is not therapy, but an opportunity to connect with others and learn practical, healthy skills to deal with life’s challenges. Learn more at www.ShastaSelfCare.org
CalHOPE Warmline: Connects callers to other people who have persevered through struggles with stress, anxiety, depression – emotions triggered by the COVID-19 pandemic. Call 833-317-HOPE (4673).
CalHOPE Connect: Live Chat offers safe, secure, and culturally sensitive emotional support for all Californians who may need support relating to COVID-19. Go to: www.calhopeconnect.org.
CalHOPE Redline: Provides phone, text, and online chat service to support Urban Indian and Tribal populations in California. Go to: ccuih.org/redline.
ShiningCare – Crisis Response Program: Reaches out to and assists at-risk older adults and their family caregivers in times of crisis and emergencies – ShiningCare – Crisis Response & Assistance Program
Counseling and Recovery Engagement: Hill Country CARE Center
Support for Substance Use Recovery resources listed on 2-1-1: 211norcal.org/shasta/search/addictions
Pathways to Hope for Children – Hotline for Hope: Pathways to Hope for Children – Hotline for Hope
Shasta County HHSA: www.co.shasta.ca.us/covid-19/mental-health
Crisis Text Line: Crisis Texting Service
Coping with Stress during the COVID-19 Pandemic: Coping With Stress – English, Coping With Stress – Spanish
Centers for Disease Control and Prevention: www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/stress-coping/index.html
UCLA FREE mindfulness app: https://www.uclahealth.org/marc/ucla-mindful-app
ACEs Aware Stress Management: https://www.acesaware.org/wp-content/uploads/2020/03/ACEs-Aware-Stress-Management-Resource-List.pdf
World Health Organization (WHO): mental-health-considerations
2-1-1 Shasta: Lists Mental Health resources. Go to 211shasta.org and scroll down to categories.

Activities for all ages:

Shasta Family YMCA: Offering YMCA 360: On-Demand Videos. Access FREE workouts from YMCA where one can find their favorite Y classes for all ages. Visit: www.ymca360.org.

Volunteer Opportunities:

Shasta County: Visit the Emergency Job Matching Site, click “Register as Volunteer” and complete the requested information. Your willingness to serve our community during this emergency is appreciated!

Additional Resources:

Disability Information and Access Line (DIAL): National hotline helps people with disabilities find vaccination locations in their communities, make appointments and find local services – such as accessible transportation – to overcome barriers to vaccination. Also answers questions and addresses concerns about the vaccines. To access the hotline, visit www.acl.gov/COVID-19, call 1-888-677-1199 Mon-Fri, 6am-5pm, or email DIAL@n4a.org.
NorCal Services for Deaf & Hard of Hearing: Provides answers and information to questions or concerns about the Coronavirus (COVID-19) or the vaccines. Videophone: 916-426-3222, or Email: AccessCOVID19info@norcalcenter.org.

Donations:

United Way of Northern California: www.norcalunitedway.org/coronavirus-fund

COVID-19 Information – Shasta County